We all spend a lot of time and
energy at work. In fact, most of us
spend more time at work than we do at home with our loved ones. So if you
are like me, it is easy to get lost in all of the paperwork, hours of
productive (and not so productive meetings) and endless hours of technical
difficulties with computers and IT issues.
In the apartment management
business our job is to provide a quality living experience for our residents
and guests. If we are doing our jobs
well, we leave positive memories and experiences that will stick with our
residents for a long time. Whether your business is sales, manufacturing,
construction, or service it is good to step back from time to time and “Reset”
our actions and think about what we do and how it affects those that we come in
contact with us either directly or indirectly.
Recently one of our apartments
vacated without anything unusual occurring, except that is until our
maintenance team went into the vacant apartment and found two flowers and a
hand written letter on the counter.
The letter was written to the apartment home itself, not to any of the staff or
management, but to the home that we provided to them. Please take a minute to
read it. It was a unique and very strong reminder that everything that we do in
our business could have a strong, long lasting and very deep effect on others.
Our senior leaders in our
company recently shared this letter with all of us as a reminder of why we are
here. It helped me reset my
thinking. I'm sure that I will slip back into the routine of the day to day
soon, but I will keep this letter close by to read and remember to reset once
again.
It takes hands to
build a house, but only hearts can build a home.
~ Anonymous
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